North America’s largest polypropylene site now uses connected headsets for remote collaboration and troubleshooting. Total is the world’s first commercial deployment of Microsoft Teams on RealWear in the energy industry at its La Porte Polypropylene plant, Texas. Clipped on to a hard hat, the device by RealWear runs voice-enabled Microsoft Teams and empowers plant workers to use both hands for complex work procedures while remotely communicating in real time with subject matter experts wherever they are in the world.
Connecting the industrial headset to Total’s technical and engineering experts enables operators at the La Porte site – the largest polypropylene plant in North America – to diagnose operation or maintenance issues and provide solutions in real time. The use of this technology speeds up and improves technical assistance to a site such as La Porte, which produces pellets used to manufacture critical healthcare products such as masks and gowns. It also enhances teams’ responsiveness in a safe manner in case of an unplanned event.
RealWear helps maintain uptime even during The New Normal.